14 days or more prior to the Safari – refundable at 95% of the total rate
7 to 13 days before the Safari – refundable at 50% of the total rate
6 days or less prior to the event – non-refundable
Weather / Natural Causes
If the Port Authority should decide to close port due to weather conditions, or we have to cancel for natural causes outside of the company’s hands and responsibility, we will reschedule your expedition to the next available date of your choice or refund 100%.
We will use our years of knowledge and experience to increase the possibility of wildlife encounters. However, it is the open ocean where anything can happen. Even though the odds are in our favor, we cannot guarantee sightings and/or encounters, but, that’s what adventure is all about.
Our staff is certified as first aid provider and have been working with sharks for over 10 years. Our boat, the Mobula is rigged with brand new equipment such as:
Emergency oxygen kit
First & second aid kit
Two Yamaha 250HP engines (maintenance every 100 hours)